Product Design

End-to-End Website Redesigns with Ownership

Led end-to-end website redesigns for client organizations, owning projects from discovery through MVP launch while coordinating design, development, and research to deliver on time and at quality.

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Dec 2025

I Fly Young CCE

I Fly Young Logo

4 min

No

I Fly Young Thumbnail

UX Strategy

Delivery Management

Information Architecture

Product Ownership

Overview

Context

I Fly Young CCE’s Digital Service Team operates like a design agency, partnering with external clients to deliver website and digital product solutions. Projects often required balancing client expectations, tight timelines, and cross-functional collaboration.

My Role

I worked as a Product Designer while also taking on project management responsibilities, serving as the primary point of ownership from discovery through delivery.

Tools

Figma

Stakeholder Workshops

Project Management (JIRA, Trello)

The Challenge

Client projects varied widely in goals, maturity, and constraints. Common challenges included:

  • Ambiguous or evolving project scope

  • Misalignment between client expectations and technical feasibility

  • Tight delivery timelines for MVP launches

The objective was to deliver usable, brand-aligned websites while keeping teams aligned and projects on track.

Challenge Image 1_I Fly Young
Challenge Image 2_I Fly Young

Strategy & Execution

I approached each project with a product mindset, focusing on clarity, prioritization, and momentum.

  • Synthesized research into personas, journey maps, and clear problem statements

  • Defined project scope, milestones, and team priorities to maintain alignment

  • Translated strategy into high-fidelity designs using Figma, incorporating AI tools to efficiently produce supporting visual assets

Design decisions were reviewed iteratively with stakeholders to ensure usability, brand consistency, and feasibility before development handoff.

Approach Image_I Fly Young

Cross-Functional Leadership

Beyond design execution, I actively supported delivery by:

  • Managing timelines and coordinating across design, development, and UX research

  • Facilitating alignment between internal teams and external clients

  • Creating a web services pitch deck to communicate design strategy, process, and value to prospective clients

This helped establish clearer expectations and improved confidence in the team’s delivery capabilities.

Decisions Image_I Fly Young

Impact

  • Launched client website MVPs on time

  • Improved usability and overall user satisfaction

  • Strengthened brand identity across client projects

  • Increased client interest through clearer service positioning and communication

Impact Image_I Fly Young

Reflection

This work reinforced the value of designers taking ownership beyond interfaces. By combining product thinking with delivery management, I was able to guide teams through ambiguity, maintain momentum, and ensure that design decisions translated into real-world outcomes for clients.

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End-to-End Website Redesigns with Ownership

Led end-to-end website redesigns for client organizations, owning projects from discovery through MVP launch while coordinating design, development, and research to deliver on time and at quality.

© Emily Bai · Product Design Portfolio

© Emily Bai · Product Design Portfolio

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